Hello, thank you so much for your interest in Wildmore! We are a small brand and are always happy to help.
Please be advised to look over our terms and conditions. If you have any further questions, please don’t hesitate to get in touch via our email:
Our Products
We aim to provide the most accurate imagery of our products on our site. However, due to the differences in screens, monitors and devices, we cannot guarantee an perfect match to the actual product. We cannot take returns or offer refunds for colour inaccuracies based on imagery. Colours can vary by batch. We allow for a 10% colour tolerance when comparing samples, rolls and different batch numbers. We cannot take returns or offer refunds for products within the colour tolerance guidelines. For our wallpapers and fabrics, we recommend purchasing a sample before committing to larger purchases.
We currently do not charge VAT on any of our orders.
Our Wallpapers
Please note that our wallpapers are printed to order meaning the batch number is unique to each order. You must ensure that you are ordering enough wallpaper to complete your project. Thus, we cannot guarantee that any additional wallpaper required will match in colour. Wildmore cannot be held responsible for any miscalculations for the amount of wallpaper required.
Payment Methods
We accept major Debit Cards and Credit Cards
Our payment gateway is hosted by Stripe
Wholesale and Trade
If you are interested in our brand or have any ideas you would like to discuss, please get in touch with Lauren via: [email protected]
Refund and Return Policy
For information please see our Refund and Return Policy.
Privacy
Your privacy is of the highest importance to us. Your information is held securely and is not shared with third parties.
We collect relevant information from you when you conduct a transaction. This can include your name, address and email address. We collect this information from you for the following purposes:
- To provide and operate the Service
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve services;
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To comply with any applicable laws and regulations.
Our site is hosted on the WordPress platform. WooCommerce provide us with the platform that allows us to sell our products to you. Your data may be stored through their data storage, databases and other linked applications. They store your data on servers behind a secure firewall.
Please read more on our Privacy Policy Page